> ## Documentation Index
> Fetch the complete documentation index at: https://dexbuilder.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Operations & Technical Support

> Operational monitoring, troubleshooting, and technical support after launch.

After launch, DexBuilder continues to provide the DEX product, trading services, API, WebSocket, account, asset, and platform support required for operation.

## Monitoring

Monitor:

* DEX and core-feature availability;
* API and WebSocket status;
* market, order, position, and asset state;
* deposit and withdrawal status;
* failed trades and exceptions;
* project-level operational data;
* administrator and permission changes.

## Troubleshooting

Useful information includes:

1. user or account identifier;
2. event time;
3. market or asset;
4. Order ID / Transaction Hash;
5. response and error code;
6. Trace ID or relevant logs;
7. current business state.

## Platform support

DexBuilder provides support for:

* DEX product and trading services;
* API and WebSocket troubleshooting;
* account, asset, trading, and settlement issues;
* platform incidents and service-status communication;
* project configuration and launch support.


This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.